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Apple Wallet integration in a Household

Beethoven94

My wife and I use the same Simplifi, her having her own log in credentials and we both have our own Apple Cards and Apple Cash (not through Apple Family Sharing but two actually separate credit cards). When trying to connect both, Simplifi reports an error and we cannot add both of our Apple Wallets. The App asks me if "I got a new iPhone" which, I am guessing, is prompted by the fact that we are trying to add another Apple Wallet from another iPhone.

Can Simplifi Resolve this issue? Is this a problem for anyone else? Or is there such a problem with other banks? I would think if there are two different log-in credentials used on the same Simplifi dataset each should be able to add their own stuff. Otherwise what's the point? Families use this app and I would bet I am not the only one with similar issues.

Thanks!

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Comments

SRC54

I don't think you can have two separate Apple accounts in Simplifi. If you try to connect two accounts, Apple will interpret this as you've gotten a new iPhone and will want you to disconnect the accounts and reconnect them.

I wish Apple would realize that spouses share things. They let you share the Apple Card, but not Apple Cash (unless it's a minor) and not the Apple Savings! I really don't understand that.

FWIW, here's my situation. . .

My wife and I share the Apple Card, so that is no problem. My Apple Cash is synched, but hers, of course, isn't. I handle this by sending her cash from my Apple Cash when she needs it and I categorize the expense as sundry spending. It's a kludge, but it works for us.

I have a small balance in my Apple Savings (with my wife as the beneficiary). I use this account to replenish Apple Cash when it gets low. The transfer is immediate. Of course, from time to time, I have to replenish the Apple Savings too. 😀

Maybe another user or a coach can suggest something better. Good luck.

csolutions

I am running into this exact same issue! Two simplifi accounts and two separate apple wallets, adding my partner's overwrites my account and breaks it even if I name my accounts something different before they try to add it

Coach Kristina

Hello @csolutions,

Thank you for letting us know you're encountering this issue. Based on your description of the issue, I suspect the problem may be that these are separate Apple Wallets. Our article on how to add Apple Wallet accounts states that you can add Apple Wallet accounts that are available via the Apple Wallet app on the same iPhone.

https://support.simplifi.quicken.com/en/articles/9859332-how-to-add-your-apple-wallet-accounts#h_df6f8ff79a

If that is not what is going on, then please provide more details, so we can better assist.

I look forward to your response!

csolutions

https://community.simplifimoney.com/discussion/comment/54606#Comment_54606

Yes that is the issue, are there any plans to fix this? I want to be able to have my partner and I's separate apple cards and apple savings accounts both added to simplifi. or is there a way to add them as mastercards and goldman sachs savings accounts respectively?

Coach Natalie

@csolutions, thanks for confirming!

Since the integration with Apple Wallet is managed via the Apple Wallet app on that phone, I don't think there is a way to allow other/outside accounts to be connected. You are, however, welcome to create an Idea post requesting this ability so other users can vote on it and our product team can review it. We can also keep it updated if this type of integration becomes available in the future.

https://community.simplifimoney.com/discussion/998/creating-and-voting-for-ideas-in-the-community

This comment here has a link to how Apple Wallet integration works as of iOS 17.4, which may be helpful:

https://community.simplifimoney.com/discussion/comment/31299#Comment_31299

I hope this helps!

Coach Jon

Hello @csolutions,

At this time, the accounts do need to be available from the Apple Wallet app on the same iPhone. We do have Goldman Sachs available to connect to within Quicken Simplifi as well, so you could try connecting that individual account if it allows you.

I am sorry that I do not have a better solution to offer for the separate Apple Wallets.

-Coach Jon

csolutions

https://community.simplifimoney.com/discussion/comment/54756#Comment_54756

I looked into this, since the accounts are made via Apple it seems like there is no way to get a login for goldman sachs, they are simply the backer. So this method won't work unless goldman sachs started considering apple users real members of the bank and issued them login credentials. Thank you for looking into this also!

Coach Jon

Hello @csolutions,

Thank you for verifying and letting us know! I did see the idea post you created at the advice of Coach Natalie. I will post here as well in case any users come across this thread and want to vote for and follow it.

https://community.simplifimoney.com/discussion/12925/ability-to-add-apple-wallet-accounts-from-other-iphones-edited

-Coach Jon