Cannot Access Settings Using Safari on iOS & IPadOS

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tannebil
tannebil Member
edited July 7 in Troubleshooting

The "Open in Quicken Simplifi" header that Safari throws up pushes the Setting option below the bottom of the Dashboard page.

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  • Coach Kristina
    Coach Kristina Moderator admin

    Hello @tannebil,

    Thank you for letting us know you're seeing this issue. To clarify, this happens when opening the Quicken Simplifi web app using Safari browser on iOS devices and iPadOS devices?

    I tested on my iPhone to see if I could replicate the issue you're reporting. While I do see the same issue, I also saw a warning message saying that our web app is not optimized for mobile sized screens.

    IMG_5645.PNG

    Are you able to use the mobile app on your devices? Are you trying to use a function that only the web app supports?

    I look forward to your reply!

    -Coach Kristina

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