Refund for subscription (edited)

System
System Administrator admin
edited August 14 in Troubleshooting

This discussion was created from comments split from:

Refund of my subscription today.

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  • BEAR11907
    BEAR11907 Member

    I tried to cancel my subscription and request a refund but the site won’t let me submit it.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @BEAR11907, thanks for reaching out!

    If you purchased from Quicken directly, the best way to request a refund for Quicken Simplifi is to contact our Support Team: https://support.simplifi.quicken.com/en/articles/5077917-how-to-contact-support

    We can help you with a refund from here in the Community as well; however, I don't see that you're actively subscribed to Quicken Simplifi using the email address associated with your Community Profile. Are you perhaps looking for a refund for Quicken Classic instead?

    Let us know!

    -Coach Natalie

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