Issue when editing recurring transaction

SamM
SamM Member ✭✭
edited January 26 in Troubleshooting

I am still having the problem described in this post:

I am starting a new post since that post was closed, even though the problem has not been resolved. I have this problem regularly with many different recurring transactions, although it is sporadic and doesn't always occur. I have the problem both on the web and on mobile. I was able to work around it by switching the frequency of the transaction and then switching it back, as another user described in that thread. However, this workaround should not be necessary and the bug is definitely still there.

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Comments

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    I haven't run into this lately myself but I am sure it still recurs occasionally. I fear there is nothing to do except the workaround.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭

    You might have to make the start date 2026, as your current start date is in the past.

    Unsure if that is the reason.

    Rob W.

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    Rob makes a good point about the date.

    I also got to thinking if this is the same recurring that you've had trouble with in the past that you might need to just delete the series and recreate it. That might clean out the error.

    Of course, then you have to go back and relink the past transactions to the new series, but only if it impacted your past spending plans. Of course, if you never revisit past spending plans, that might not matter much to you.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    MS Money (1991-2009) and Dollars & Sense (1987-1991)