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Thrivent Financial FDP-101 error

mglam2304

Tried changing accounts to manual and adding new accounts. Still got error. Please advise.

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Coach Jon

Hello @mglam2304,

Thanks for reaching out! I can see the FDP-101 error you have been receiving from our side since yesterday as well. This error typically resolves within 24-48 hours, but if you continue to see it after 48 hours, please let us know!

If it does persist, we will need a screenshot of the Accounts Summary page from the bank's website that has a wide enough scope to show the full page URL. This is the landing page after signing in, and typically lists all accounts and balances. You will want to take this from a web browser and not a mobile browser, as well as redact any private info such as account numbers.

We will also need logs to be submitted:

Log in to the Quicken Simplifi Web App.
Select Profile from the left-hand navigation bar.
With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
Leave all boxes checked, add a brief description of the issue, and then click Send.

mglam2304

I had this same issue last month. See post

Thrivent Financial error code FDP-101

Coach Jon

Hello @mglam2304,

Thank you for the reply. I went ahead and submitted this to our service provider and will follow up with any status updates on the issue here!

In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so: Managing Transactions in Quicken Simplifi | Quicken Simplifi Help Center

EWC - 12259345

Coach Jon

Hello @mglam2304,

I am back with an update from our service provider on this issue. It looks like this is a known issue we are aware of and are working on a resolution for. In the meantime, we do have a new alert for this issue that you can follow for updates here:

https://community.simplifimoney.com/discussion/15857/new-2-27-26-thrivent-financial-returns-an-fdp-101-error

Thank you for your patience!