Apple Savings showing negative

FutureEye

Apple savings account showing like a credit card as negative with no pending or incorrect transaction. Bug for last few days. How can we make it positive or fix the balance.

SRC54

Yep, they are aware of it. Not sure what the problem is but this integration has not worked well for a year. There were problems but they got worse. Now we have to wait for this problem to be resolved and then we maybe can work on the other problem.

Check out this conversation. Towards the end, you will see the announcement from Coach Natalie about the inverse balance problem.

Thanks!

https://community.simplifimoney.com/discussion/14231/apple-cash-account-balance-incorrect-on-iphone-after-latest-update

FutureEye

Too bad . I did a transaction now suddenly it is showing - that transaction amount. This is weird.

SRC54

Yep, when I do a transaction in Apple Cash for say $60, it shows my balance as -$60 even if I have a couple of hundred in the account. When it clears, it will then show the balance but negative instead of positive.

FutureEye

Exactly. Thank you @SRC54 for confirming!

m7zhao

I just noticed this too on my Apple Wallet accounts (Apple Card and Apple Cash). Both balances show the inverse of what they are supposed to be. My Apple Cash shows a negative balance while my Apple Card (credit card) shows a positive balance. This is messing up my credit card total balance.

RickS

@Coach Natalie Could you guys advise on status of Apple accounts that are updated through the mobile application showing inverse balances? I didn't find anything under known product issues section.

gtseamus

This is also showing negative for me as well.

SRC54

@RickS Here is the alert for the Inverse Balance issue. It is under Online Banking Issues. Coach Natalie may be off until Tuesday for the holiday.

https://community.simplifimoney.com/discussion/16512/new-5-22-26-apple-wallet-accounts-inverse-balances