Apple Savings showing negative

FutureEye
FutureEye Member ✭✭✭✭

Apple savings account showing like a credit card as negative with no pending or incorrect transaction. Bug for last few days. How can we make it positive or fix the balance.

Comments

  • SRC54
    SRC54 Superuser ✭✭✭✭✭
    edited May 23

    Yep, they are aware of it. Not sure what the problem is but this integration has not worked well for a year. There were problems but they got worse. Now we have to wait for this problem to be resolved and then we maybe can work on the other problem.

    Check out this conversation. Towards the end, you will see the announcement from Coach Natalie about the inverse balance problem.

    Thanks!

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Dollars & $ense (DOS) and MS Money (Windows) 1987-2009

  • FutureEye
    FutureEye Member ✭✭✭✭

    Too bad . I did a transaction now suddenly it is showing - that transaction amount. This is weird.

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    Yep, when I do a transaction in Apple Cash for say $60, it shows my balance as -$60 even if I have a couple of hundred in the account. When it clears, it will then show the balance but negative instead of positive.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Dollars & $ense (DOS) and MS Money (Windows) 1987-2009

  • FutureEye
    FutureEye Member ✭✭✭✭

    Exactly. Thank you @SRC54 for confirming!

  • m7zhao
    m7zhao Member ✭✭

    I just noticed this too on my Apple Wallet accounts (Apple Card and Apple Cash). Both balances show the inverse of what they are supposed to be. My Apple Cash shows a negative balance while my Apple Card (credit card) shows a positive balance. This is messing up my credit card total balance.

  • RickS
    RickS Member ✭✭✭

    @Coach Natalie Could you guys advise on status of Apple accounts that are updated through the mobile application showing inverse balances? I didn't find anything under known product issues section.

  • gtseamus
    gtseamus Member

    This is also showing negative for me as well.

  • SRC54
    SRC54 Superuser ✭✭✭✭✭

    @RickS Here is the alert for the Inverse Balance issue. It is under Online Banking Issues. Coach Natalie may be off until Tuesday for the holiday.

    Steve
    Quicken Simplifi (Safari & iOS) Since 2021
    Quicken Classic (MacOS) Since 2009
    Dollars & $ense (DOS) and MS Money (Windows) 1987-2009