First, let me say that I really like this feature.
It fits perfectly with my use case and with how I use credit cards. I currently have 10 of them.
Last year, after the feature was released, I connected all of my credit card accounts and followed the setup instructions carefully. Now, after several billing cycles, here is my feedback:
- Chase Amazon Card: Does not work correctly. Simplifi shows the correct statement balance of $458 and the correct due date. However, below the graph, it shows an automatic payment of $786.
- Amex: Works great. No issues at all. Dates and amounts have been consistently accurate.
- Citibank Custom Cash: Does not work properly. The payment transaction remains at zero and never updates, even though the system correctly displays the statement balance and due date at the top of the screen. This one is especially strange because Simplifi clearly has the correct information, but the planned transaction itself stays at zero.
- Citi ThankYou Card: Does not work correctly. For example, the correct statement balance is $1,695, which Simplifi displays properly at the top of the screen along with the correct due date. However, the planned payment transaction below shows only $58. I verified that $58 is not even the minimum payment amount.
- Fidelity Visa: Works well. No issues.
- U.S. Bank Smartly Visa: Does not work properly. Payment balances remain at zero even though Simplifi correctly displays the statement balance and due date at the top of the screen.
I also have other credit cards showing a similar pattern where some work perfectly while others do not work at all.
It is a pity because this is an excellent feature that could genuinely save me time when planning my cash flow.
I hope these issues can be addressed in future releases.
Attached, below, examples where the statement balance and transaction amounts do not match.
This is Chase.
And this is Citi Thank You Card
