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Fidelity bond holdings 100x too high (edited)

vladinator

My connected Fidelity investment accounts are showing many municipal bond holdings at roughly 100x too high in Simplifi. The account-level values appear normal, but the security-level market values and gain/loss figures look inflated. It appears the bond quotes are being treated without the usual per-$100 par value adjustment. Please investigate a Fidelity bond pricing/par value mismatch.

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Comments

Coach Kristina

Hello @vladinator,

Thanks for reaching out! We'll need more information to help troubleshoot this issue.

When did you first notice this issue?
Are all bonds affected?
- If not, which specific ones are you seeing this happening with?

If you're willing, please share a screenshot of the issue.

I look forward to your reply!

vladinator

I first noticed the issue about two days ago. All bonds are affected.

Coach Natalie

@vladinator, thank you for the information!

This issue came up recently for a different financial institution, but it also showed holdings at 100x the value, and the user was able to resolve it by establishing a completely fresh connection with the bank:

https://community.simplifimoney.com/discussion/17143/vanguard-brokerage-tbill-investment-suddenly-showing-100x-true-value-in-investments

Please try these troubleshooting steps and let us know how it goes!

Navigate to the bank's website, sign in, and remove Quicken's access from the bank's third-party linked apps.
Navigate back to Quicken Simplifi and make all of the accounts with this bank manual by following the steps here.
Once you see the account(s) listed in the Manual Accounts section under Settings > Accounts, go back through the Add Account flow to reconnect to the bank.
Carefully link the account(s) found to your existing Quicken Simplifi account(s) by following the steps here.

RobI

The workaround solution I used was to make that account manual and adjust the units in the affected funds (both were Tbills). All the stock funds and any other public tickers are updating live, but for the other impacted funds I will have to manually update the price, Not a huge issue in my case as the values don't change that much week to week. The investment account values are now broadly correct.

vladinator

This worked for me. Thanks.

Coach Natalie

@vladinator, awesome! Thanks for following up to let us know.