Spending Watchlist 12-month chart Not Accurate

RobWilk

I'm referring to this chart:

If you look at the last 3 months in this chart, they all look identical.

In reality, they are pretty far apart.

The cut-off/goal line is $300.

April is $452.87

May is $747.94

June is $431.43

At minimal, May should look much taller.

But all three months 'look identical.'

I think we had another problem like this corrected on another chart already.

The problem is mostly only when I go over my spending target.

Coach Natalie

Hello @RobWilk,

Thank you for reporting this issue to the Community, although I'm sorry to hear that you're experiencing this behavior with your Watchlist graphs.

I'm not personally seeing this issue in any of my Watchlists. I remember the other graph issue you're referring to was for the 6-month graph in Planned Spending, and I was also seeing that one, but I'm not seeing this. I have a noticeable difference between just $222 and $239 when viewing one of my Watchlist graphs, and another month for $307 shoots even higher.

With that said, are you just seeing the issue with this one Watchlist, or do you have others that present the same sort of visual limitations in the graph? If there are others, are they on a different scale for the amounts (i.e. do you see the same $0 - $350 range for the amounts in the y-axis of the graph)? And what about the target line? Have you tried taking a look from a different browser or in incognito mode to see if the issue may be browser-specific?

Please let us know so we can best assist!

-Coach Natalie

RobWilk

It's important to note it is only seen on watchlist months over the target amount. I will be away from laptop for a couple of hours (*away from home,

RobWilk

I'm back home ahead of schedule - -

Here's another example :

August was $1067, and March was $706, they look the same.

Again, it's only when it goes over the 'target amount' by a significant amount

RobWilk

Verified it's the same in:

Edge (InPrivate tried)

Chrome

Safari

(all on MacOS)

Coach Natalie

Hello @RobWilk,

Thanks for narrowing down the issue!

Since I'm not seeing this with any of my Watchlists, we'll need to gather specific data from you in order to escalate this as a dataset-specific issue:

1. The browser and browser version you're accessing Simplifi from.
2. The OS of the computer you're accessing Simplifi from.
3. Confirm whether the issue is also occurring on the Mobile App for the same Watchlists.

Please also send us your logs via the 'Send Feedback' option:

1. Log into the Simplifi Web App.
2. Select Profile from the left-hand navigation bar.
3. With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback. 
4. Leave all boxes checked, add a brief description of the issue, and then click Send.

Much appreciated!

-Coach Natalie

RobWilk

1. Primarily Microsoft Edge Version 114.0.1823.43 (Official build) (arm64), same issue in Chrome and Safari
2. Ventura 13.4 (MacOS)
3. Not happening on mobile app

Feedback submitted - sent a screenshot of feedback id to you

Coach Natalie

Hello @RobWilk,

Thank you for providing the requested information!

I have gone ahead and gotten this escalated and will be sure to let you know as soon as an update is received. 🙂

-Coach Natalie

SIMPL-16879

Coach Natalie

Hello @RobWilk,

It looks like a fix for this issue can be expected with the 3.79.0 Web Release.

-Coach Natalie

RobWilk

Terrific, thanks!!