Unable to hide items from Mobile App Dashboard (edited)

Dan-in-Virginia
Dan-in-Virginia Member ✭✭✭
edited August 2023 in Report a Bug

The "customize dashboard" feature was rolled out in December of 2020. When I attempt to select the eye icon (a capability demonstrated at the link below) it does not work. The eye icon blinks when pressed, but the icon does not fade out, and the corresponding feature is not removed from the Simplifi dashboard. Why is this the case after three years?

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