Signed up yesterday and request refund

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ejames_2716
ejames_2716 Member
edited September 2023 in Troubleshooting

after receiving the app I thought I was paying for just one month at $2.99 so I could see if the app fits with what I would like to do. I realize stand that I had actually paid for a whole year. After looking at the app I decided it really wasn’t what I was looking for. I would like to get a refund and cancel my subscription.

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Answer ✓
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    Hello @ejames_2716,

    Thanks for posting your request to the Community, although we're sorry to see you go!

    Using the email address that's associated with your Community Profile, it looks like you signed up through Apple, so we won't be able to cancel your Subscription or provide you with a refund. Instead, you'd want to contact Apple to make your request; our article here has more details on this.

    We appreciate you giving us a try!

    -Coach Natalie

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