Can't scroll to bottom of account list on ipad (web)

jorder

@Coach Kristina thanks. I’m using the Safari version that’s part of iPadOS 18.5. Since this is an iPadOS Safari issue, not a Mac issue, I’m not sure what sending the logs from a Mac or Windows will do for this iPad issue.

Coach Natalie

@jorder, thanks for the reply!

The logs provided via the Quicken Simplifi Web App will also include data for the Mobile App. However, you can hold off on providing logs for now; I gave the ticket a bump and will let you know if they end up needing specific data and logs from you. Otherwise, I will post back with the next update when it becomes available.

Coach Natalie

@jorder, a fix for this issue is expected with the 4.61.0 4.62.0 4.63.0 Web Release.

Thanks!

Coach Natalie

This should now be fixed!

jorder

@Coach Natalie thanks for reporting back. I can scroll to the bottom of the account list, but I can’t get to the bottom of the menu - the far left menu column, where I select reports, savings goals, settings. I can’t reach the bottom of the menu, so can’t get to settings or log out of account. The last bottom menu point that I can access is the notification bell, nothing below. I also can’t scroll to bottom of anything that is displayed in the main section. For example, selecting an account to see all transactions, that transaction list won’t scroll to the last lines. The account list is solved, but the other parts aren’t yet and have the same issue. This is on very latest hardware and software - iPad Pro 12.9, iOS 18.5.

Coach Natalie

@jorder, thanks for the reply!

Since this thread and the escalation were for the Accounts List specifically, you will want to create a separate post to report a separate issue.

https://community.simplifimoney.com/discussion/8/how-to-post-to-the-community

I'm glad the Accounts List issue is resolved, at least!