Flagstar Mortgage not connecting 106 error (edited)

nvasquez

I've tried multiple times but no luck. I can connect on their website but not on Simplifi

Coach Natalie

Hello @nvasquez,

Thanks for posting to the Community, and I'm sorry to hear that you're experiencing difficulties connecting to Flagstar Bank Mortgage in Quicken Simplifi.

When viewing your connection attempts from our end, it looks like you're receiving a 106 error. For this particular error, we need to clarify whether the issue is occurring on an existing account, or if this is your first time attempting to connect the account in Simplifi. This will tell us which direction to take for troubleshooting/escalating.

Also, have you tried the option listed as "Flagstar Bank", by chance? Please let us know, thank you!

-Coach Natalie

seagull

Same issue for me.

I'm using the "Flagstar Bank Mortgage" login. I've also tried the "Flagstar Bank" login with no success. I have tried resetting the connection as well as adding a new account. I get to the point where I receive the OTC via text or email (both options work), but when I submit the code I get the FDP-106 error. This has been an issue for several days.

I have no issues when logging into my Flagstar account directly via their website.

Coach Natalie

@seagull, thanks for reaching out!

I'm sorry to hear that you're also unable to connect to Flagstar Bank Mortgage in Quicken Simplifi. Since the error is happening when attempting to add the account as new, let's go ahead and get this escalated. To do so, please provide the following information:

1. The name of the original account, as it appears in Simplifi.
2. The name of the account, as it appears on the bank's website.
3. Has there been any changes made to the bank's website or the sign-in process recently?
4. Has there been any activity in the account in the last 90 days?
5. A screenshot of the accounts summary page from the bank's website that lists all accounts and balances and shows a wide enough scope to show the page URL (this must be taken from a web browser and not a mobile browser).

If you prefer to share any of this info privately, please feel free to send me a DM here in the Community.

-Coach Natalie

Coach Natalie

@nvasquez & @seagull, we now have an Alert for this issue that can be followed for updates:

https://community.simplifimoney.com/discussion/5530/new-10-4-23-flagstar-bank-mortgage-returns-a-106-error

@seagull, you can disregard the escalation request since we were able to confirm the known issue. 🙂

-Coach Natalie