"request-body-field-unsupported" error with First Vision Bank of Tennessee (edited)

jdabramson

Hello,

Please check into connecting to First Vision Bank of Tennessee. The following is the error I receive after entering credentials.

We are unable to connect to First Vision Bank of Tennessee at this time.
Care Code: request-body-field-unsupported

Coach Natalie

@jdabramson, thanks for reaching out!

I'm sorry to hear that you're experiencing an issue connecting to First Vision Bank of Tennessee in Quicken Simplifi. When viewing your connection attempts from our end, it looks like the issue is occurring on an existing account — is that correct? If so, I'm seeing a variety of errors over the last few days, including an account mismatch and invalid credentials. Due to this, let's have you fully disconnect the account and try reconnecting it by following these steps:

1. Turn the account into a manual account by following the steps here.
2. Go through the Add Account flow to reconnect to the bank by following the steps here.
3. If/when the account is presented as available to add, carefully link it to your existing Quicken Simplifi account following the steps here.

Hopefully this refreshes the connection for you. Please let us know how it goes!

-Coach Natalie

jdabramson

It's working now. Thank you.