Dupaco Community Credit Union FDP-106 error (edited)

swiederin
swiederin Member ✭✭
edited November 2023 in Adding and Updating Accounts

I am unable to update my credit union. See above. Any suggestions?

New Simplifi user. 25 year Quicken desktop user.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @swiederin, I'm sorry to hear you're unable to connect to your credit union in Simplifi! Please provide the name of the credit union so we can take a closer look.

    Thanks!

    -Coach Natalie

  • swiederin
    swiederin Member ✭✭

    The credit union name is : Dupaco Community Credit Union

    New Simplifi user. 25 year Quicken desktop user.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @swiederin, thanks for confirming!

    Since it sounds like the 106 error is occurring on an existing account, please follow these steps to troubleshoot it:

    1. Reset the connection by following the steps here.
    2. If the issue persists, make the account(s) manual by following the steps here.
    3. Once the accounts are in the "Manual" accounts section, go back through the Add Account flow to reconnect to the bank.
    4. If successful, carefully link the account(s) found to your existing Simplifi account(s) by following the steps here.

    Please let us know how it goes!

    -Coach Natalie

  • swiederin
    swiederin Member ✭✭
    edited October 2023

    It looks like that worked. Thanks for the help.

    New Simplifi user. 25 year Quicken desktop user.

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