How do I resovlve Care Code: request-body-field-unsupported with Wealthfront?

MtnCreed

After Wealthfront was successfully connected for a while, the connection broke. When trying to reconnect, I keep getting the "Care Code: request-body-field-unsupported" error despite my credentials being correct.

Coach Natalie

@MtnCreed, thanks for posting!

I'm sorry to hear you're experiencing difficulties connecting to Wealthfront in Quicken Simplifi. When viewing your connection attempts from our end, I'm seeing a variety of errors starting on the 4th — it started with a 106 error, and more recently I'm seeing a 103 error, which indicates invalid credentials.

Let's go ahead and completely re-establish the connection for this account by following these steps:

1. Turn the account into a manual account by following the steps here.
2. Once the account is in the 'Manual Accounts' section under Settings > Accounts, reconnect to the bank by following the steps here.
3. If/when your list of accounts is presented as available to add, carefully link the accounts found to your existing Quicken Simplifi accounts by following the steps here.

Please let us know how it goes!

-Coach Natalie