Issues linking Robinhood FDP-103 error (edited)

ajkamel44

I am unable to link my Robinhood account. I get the following error when attempting to do cell. FDP-103

[edited image to reduce size]

Coach Natalie

@ajkamel44, thanks for reaching out!

A 103 error indicates that invalid login information is being used to connect to the bank in Quicken Simplifi. To troubleshoot this error, please follow these steps:

1. Verify the bank being selected -- There may be several different versions of the same bank in the Add Account bank list, so be sure you're selecting the correct one. If you're not sure, compare the URLs shown for each bank.
2. Verify your login information – Type your password/PIN into a text application to ensure you don’t have any typographical errors. Then, copy and paste your login information into Quicken Simplifi to ensure accuracy.
3. Verify your login at the bank’s website – Try to sign in to your bank’s website using the same login credentials to ensure you've not locked yourself out of the account and that the credentials are still valid.
4. Check for an app-specific password – Some banks require users to use a specific app password when connecting to a third party. Check with your bank to see if you need to use an app-specific password.
5. Update your credentials – Try temporarily updating your password at your bank's website and then try again to connect to Quicken Simplifi. We recommend NOT using the following special characters: & < > / \.

More details on a 103 error can be found here. Please let us know how it goes!

-Coach Natalie

ajkamel44

thank you for the response. It was Robinhood requiring email vs username ! All resolved now.