How can I get a refund?

carlphilipp

Hello,

I recently purchased Simplify, and I feel like the product does not really fit my needs. I would like to cancel and get a refund, but all my attempt to talk to the customer service fails. Can somebody help me?

Thanks,

Carl

DannyB

Hi @carlphilipp

@Coach Natalie will eventually (sooner than latter btw) respond to your request here, but in the mean time did you see this support article?

https://help.simplifimoney.com/en/articles/3412542-how-do-i-cancel-and-request-a-refund-for-my-quicken-simplifi-subscription

Especially pay attention to where you set up your subscription.

Apple app store you will need to cancel and seek refund from Apple

Android app store you will need to cancel and seek refund from Google

Quicken website… follow instructions in support article.

Coach Natalie

@carlphilipp, you have been refunded and fully canceled. You can expect the refund back in 3-5 business days.

Thanks for giving us a try!

-Coach Natalie

carlphilipp

Thank you very much!