Can't add Upstart loan, get code FDP-163

summercold
summercold Member

When I try to add my account with Upstart I keep getting this error:

We are unable to connect to Upstart at this time.
Care Code: FDP-163

It would be really awesome if I could get this to connect.

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Answers

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @summercold, I'm sorry you're experiencing this issue in Quicken Simplifi! I got this escalated for you and will let you know as soon as we hear back.

    -Coach Natalie

    EWC-10585908

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @summercold, I received an update on the escalation, and this appears to be a known issue. They didn't have an ETA to provide on a resolution, so we suggest just continuing to try every so often for now.

    Sorry for not having better news, but I hope this helps!

    -Coach Natalie

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