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Allow new connection attempt on failure

ajbopp

When I refresh my accounts, I'm not allowed to refresh them again for 4 or 5 hours.

However, if I have a typo in my MFA code, I have several accounts that will not be refreshed an cannot be refreshed for a very long time.

Since I tend to do this first thing every morning, it's unfortunately true that in my bleary state I tend to fat-finger a lot.

It would be very convenient if the software could detect a failure to connect, and allow for immediate retries.

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Online Banking

Feature Request

Status: Already Offered

Comments

RobWilk

This almost sounds like it should be a bug report rather than an idea. MFA failures should be recoverable.

Coach Natalie

@ajbopp, when a connection fails, you should see a little exclamation point next to the account; clicking this should allow you to try again, which would prevent you from waiting the 4-6 hours for the next available connection with your banks. Aside from that, though, I think having it automatically retry is a great idea! Is this what you're looking for, or are you not seeing the exclamation point for failed connections? 🙂

-Coach Natalie

ajbopp

@Coach Natalie Huh, I had no idea those exclamation points were interactive. Thanks!