Unable to connect to Solium due to MFA

System
System Administrator admin
edited December 2023 in Adding and Updating Accounts

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Shareworks by Morgan Stanley - Solium

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  • cruisencode
    cruisencode Member ✭

    Solium is available and was working, but it seems to have stopped working now. It says something about the MFA type for Solium not being supported.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @cruisencode, thanks for reaching out!

    I'm sorry to hear that you're unable to connect to Solium Capital in Quicken Simplifi. When viewing your connection attempts from our end, it looks like you're receiving a 192 error, which indicates an unsupported MFA protocol as you mentioned. For this particular error, all we can do is suggest that you disable MFA with the bank directly before connecting in Quicken Simplifi. More details on a 192 error can be found here.

    Sorry for not having better news for you!

    -Coach Natalie

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