For the last week…
I've been seeing a red exclamation point next to:
If I tap it, I see:
I just want to check whether "we're seeing a rise in 102 errors from penfed" or if I'm doing something wrong.
I'm getting this FDP-102 error as well.
Hello @RobWilk and @Dillon,
To help troubleshoot this issue, could you please provide a little more information? When did you first notice this problem? Is this happening only with accounts that were already connected, or are you also getting this error when trying to add or reconnect an account?
Please try resetting your account(s) with this financial institution by following the directions in this article:
Please let me know how it goes!
I did (thinking back) change my PenFed password in Late October and don't recall if I ever updated it in Quicken Simplifi. (This was an existing account that was working fine (mostly) for over a year.) Like I said in the original post, it was about a week ago I first noticed it.
However, when I reset, I get the following after a loooooooooooooooooooong delay
Hi @Coach Kristina,
I'm new to simplifi, and signed up on 11/15. I was able to connect my PenFed account that day. I don't know exactly when it stopped working, but my most recent transactions are from 16th, so I would assume around the 17th it stopped working. I have tried a few times resetting the connection with no luck. I've also noticed that there are two Penfeds listed in the search but neither seem to work.
@RobWilk and/or @Dillon, can you provide us with the name of the account the error is occurring with, as it appears in Quicken Simplifi, please? I'd like to get this escalated.
@Coach Natalie if you scroll up to the first message, I provided that in a screenshot (yes, I have a complicated account name in Simplifi).
EDIT: If you need to know my account name contains the account nickname, the statement date, the credit limit, and the APR. I do something similar for most credit card accounts.
EDIT: I also have this mandatory account I don't use:
@Coach Natalie I have multiple accounts and types. Please see the screenshot below:
@RobWilk & @Dillon, thank you! I have gotten both of your cases escalated and will post back as soon as there's an update.
EWC-10612579 / EWC-10612609
@Coach Natalie This may be related, but on CreditKarma I'm getting "(103)" errors for PenFed. I say may be related because they are an intuit service, and this is probably using an intuit connection.
I've seen some comments about issues with PenFed but not much recently. Can anyone tell me if Simplifi works with PenFed? I've been trying to link my accounts and it keeps failing with an error code "Care: to.100".
Usually, yes .. in the last week there have been issues. I get the same error.
Thanks. that makes me feel better.
This is where we reported it
[removed link to merged thread]
Hey everyone, this came back as a known issue. We have a new Alert that can be followed for updates:
This actually broke back on 11/16/23. PenFed dropped Quicken support... again. With no warning whatsoever, they removed .QFX as an option on their download page. No more Express Web Connect for Quicken Classic either.
I sent an e-mail directly to Brad Patterson, one of their SVPs and “Head of Cards,” back on 11/21/23, but he has yet to respond.
This is the second time in two years, PenFed has intentionally broken Quicken/Mint/Simplifi support.
@MHedish If you find out they won't have Quicken support, let me know, I might close my PenFed card. It's (for now) my best APR, but it has no rewards, so I rarely use it. If they support Fincity, maybe I'll wait to see if Quicken Simplifi's support will hit my account (some Quicken Simplifi accounts already have Fincity support).
I just found out that PenFed works (it's slow, but it works) with a service (aggregator?) called "MX". I found out because I have a BestEgg sign in (former account) and they have a money management thing on their website which uses MX to connect to PenFed, it downloaded my most recent transacitons (Nov. 22). I know they're experimenting with FinCity and maybe Plaid here, has MX entered the conversation?
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