Credit card transactions not downloading from 3 Rivers Federal Credit Union (edited)

L McGregor
L McGregor Member

Problem with 3rfcu credits card transactions. They don't import, just the balance. I believe the culprot is because the transactions are housed on a firstdata website instead of the 3rfcu website. Has anyone experienced this?

Comments

  • Flopbot
    Flopbot Superuser, Beta Tester ✭✭✭✭✭

    @L McGregor

    Sorry, I won’t be able to be offer much help; don’t have a 3rfcu account.

    I’d recommend going to Settings > Accounts > Add Account (+) and do lots of searches for any related keywords paying special attention to the URL. I’m not sure what 3rfcu stands for (maybe 3 Rivers Federal Credit Union?), but try searching for: First, 3, Federal Credit Union, etc.

    Sometimes, you might get lucky and find another one that works better.


    P.S. If it does stand for 3 Rivers Federal Credit Union, welcome to a fellow F.W.‘er!

    Chris
    Spreadsheet user since forever.
    Quicken Desktop user since 2014.
    Quicken Simplifi user since 2021.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @L McGregor , thanks for reaching out to the Community!

    It looks like this issue with 3 Rivers Federal Credit Union has already been escalated for you from an interaction you had with chat support. Once an update becomes available on the escalation, the original agent you worked with will be back in touch.

    I hope this helps!

    -Coach Natalie

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