We are unable to connect to Wells Fargo Bank at this time. Care Code: FDP-101

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JMFC
JMFC Member

I have tried multiple times to connect my Wells Fargo account since joining Simplifi three days ago. I get this error: "We are unable to connect to Wells Fargo Bank at this time.
Care Code: FDP-101". Please help.

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Best Answers

  • DannyB
    DannyB Superuser ✭✭✭✭✭
    edited November 2023 Answer ✓
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    Hi @JMFC

    I'm a Wells Fargo customer and have never had any problem with my WF connection. Here is a support article that speaks to this including the FDP-101 code.

    I know there is currently a huge influx of of folks from Mint trying out Simplifi and I imagine a number of them are also WF customers so maybe there is a traffic jam… just spit balling here so don't take my thoughts "to the bank" so to speak.

    Danny
    Simplifi user since 01/22
    Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer
  • JMFC
    JMFC Member
    Answer ✓
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    I'm able to connect, thanks!

Answers

  • JMFC
    JMFC Member
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    thank you, I may wait until next week to see if it resolves. I successfully connected my Fidelity, Chase and Citi accounts, only problem is with Wells Fargo

  • RJS
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    New Mint migrator here. Not having any luck connecting with Wells Fargo Advisors or Penfed FCU. Any words of wisdom would be greatly appreciated!

  • RobWilk
    RobWilk Superuser ✭✭✭✭✭
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    PenFed's been broke since 11/16/23. It seems PenFed took away (temporarily? unknown) all Quicken support, including quicken classic and Quicken Simplifi.

    Some discussion on it was here:

    There is a link to the official alert somewhere on that page.


    Rob Wilkens

  • Nits
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    have the same issue adding WF account. I have business, personal accounts as well as business loan on the same login. Not sure if that causes any issues.

  • Coach Kristina
    Coach Kristina Moderator admin
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    Hello @Nits,

    Usually, this kind of error is a temporary issue. If the issue persists for longer than 48 hours, please let us know so we can troubleshoot the issue with you.

    Thank you!

    -Coach Kristina

This discussion has been closed.