We are unable to connect to Wells Fargo Bank at this time. Care Code: FDP-101

JMFC

I have tried multiple times to connect my Wells Fargo account since joining Simplifi three days ago. I get this error: "We are unable to connect to Wells Fargo Bank at this time.
Care Code: FDP-101". Please help.

DannyB

Hi @JMFC

I'm a Wells Fargo customer and have never had any problem with my WF connection. Here is a support article that speaks to this including the FDP-101 code.

https://help.simplifimoney.com/en/articles/3359549-top-bank-download-solutions

I know there is currently a huge influx of of folks from Mint trying out Simplifi and I imagine a number of them are also WF customers so maybe there is a traffic jam… just spit balling here so don't take my thoughts "to the bank" so to speak.

JMFC

I'm able to connect, thanks!

JMFC

thank you, I may wait until next week to see if it resolves. I successfully connected my Fidelity, Chase and Citi accounts, only problem is with Wells Fargo

RJS

New Mint migrator here. Not having any luck connecting with Wells Fargo Advisors or Penfed FCU. Any words of wisdom would be greatly appreciated!

RobWilk

PenFed's been broke since 11/16/23. It seems PenFed took away (temporarily? unknown) all Quicken support, including quicken classic and Quicken Simplifi.

Some discussion on it was here:

https://community.simplifimoney.com/discussion/6025/penfed-getting-102-errors-about-1-week

There is a link to the official alert somewhere on that page.

Nits

have the same issue adding WF account. I have business, personal accounts as well as business loan on the same login. Not sure if that causes any issues.

Coach Kristina

Hello @Nits,

Usually, this kind of error is a temporary issue. If the issue persists for longer than 48 hours, please let us know so we can troubleshoot the issue with you.

Thank you!