The spending tile on the dashboard screen has stopped loading (edited)

System
System Administrator admin
edited December 2023 in Report a Bug

This discussion was created from comments split from:

Enhanced "Planned Spending View"

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  • kdesq
    kdesq Member
    edited December 2023

    [removed]
    I am new to Simplifi and love it so far. The spending tile on the dashboard screen, which shows numerous other tiles s well, has stopped loading. If you click on the left hand column everything loads, but when I first signed up, last week I believe, that tile loaded. It stopped loading two or three days ago.

  • ZeadHead
    ZeadHead Member ✭

    Same here. Hitting "TRY AGAIN" doesn't help

    image.png

  • Coach Kristina
    Coach Kristina Moderator admin
    edited December 2023

    Hello @kdesq and @ZeadHead,

    To troubleshoot this issue, if you haven't done so already, I would recommend that you log out and then login again, and test to see if the issue persists.

    To log out, you would tap or click on the profile icon, which looks like a person (see sample image below), then tap or click on sign out.

    Profile Icon.png

    Please let me know how it goes!

    -Coach Kristina

  • Coach Kristina
    Coach Kristina Moderator admin

    Hello,

    Just posting a follow up to let you know that the issue you're reporting is a known issue. Please bookmark this alert to be notified of any updates, when available, and to know when the issue is resolved:

    https://community.simplifimoney.com/discussion/6246/new-12-1-23-various-issues-with-the-spending-plan

    Thank you!

    -Coach Kristina

  • ZeadHead
    ZeadHead Member ✭

    Thanks Coach… logging out and back in cleared this up.

This discussion has been closed.

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