Prompt Payer Badge… I WAS doing so well!

DannyB

@RobWilk

WOW!!! Way to go 🎉

ajbopp

ARGH! So close, but the system reset my level to 1 for some reason.

UrsulaA

Checked again and no prompt payer badge for me

DannyB

The hunt continues… the countdown begins… will I be awarded the Prompt Payer badge for April when May 8th rolls around?

Time will tell, but for now, here are screenshots of my Bills and Subscriptions showing all have been paid by the end of April…

DannyB

🙂🤞

🤔

😒

😞

Coach Natalie

@DannyB, do you want me to add you to the ticket, or do you want to wait until Ursula's escalation comes back to see if it fixes yours as well? I'm not seeing any updates on the ticket as of yet.

Let me know!

-Coach Natalie

UrsulaA

Checked again and no prompt payer badge for me yet

DannyB

@Coach Natalie

Sure, add me to the ticket. It would be good to have someone figure out what's going on and how many users this is affecting. It's certainly not the highest priority issue but it is something that, since offered, it should work across all accounts.

1. A fresh screenshot of the Prompt Payer Achievement showing that no badges have been earned.

Here is what is in my Achievements status just now (05/08, 10:30AM PDT)

Here is what I have received since this badge first became active. So, this was working and being awarded but it's random. At one point I was up to 8 or 9 months (see original post) but since then it's been hit and miss, mostly miss.

2. The browser and browser version you're accessing the Quicken Simplifi Web App from:

• My main access is through the Chrome extension
• Chrome extension on an iPad
• Microsoft Edge Version 124.0.2478.80

3. The OS of the computer you're accessing the Quicken Simplifi Web App from:

• LG Gram laptop 64bit, running Windows 11 Home v. 23H2 build 22631.3447
• iPad Air 4th generation running iPadOS 17.4.1

4. Confirm if the issue is also occurring on the Quicken Simplifi Mobile App:

• Yes, the mobile version of QS is showing the same problem
  • Samsung Galaxy s21 Ultra 5G
  • SM-G998U
  • One UI v. 6.0
  • Android v. 14

I just sent feedback through link on Profile menu/Alt

• report created - reference id 431784296201547008

Coach Natalie

@DannyB, thanks! I got you added to the ticket and will post back with updates.

Fingers crossed they quickly get to the bottom of things for both of you!

-Coach Natalie

DannyB

Thanks @Coach Natalie

🤞😎🤞

It's amazing that at my age I'd have the least bit of need for these "atta boy's" but hey… it's there and I want it! 🤣

DannyB

Getting a head start of double checking that my bills and subscriptions are all paid. Screenshots as of 5/25. All bills are paid for May and I have 3 subscriptions that remain outstanding as of the time of this post. I'll update the Subscriptions sections once the remaining three are paid. It may be that the glitch has been deglitched, but posting these screenshots for the record.

UrsulaA

Posting my bills and subscriptions for August, all paid and nothing else pending. Will I get my first ever prompt payer badge?

DannyB

https://community.simplifimoney.com/discussion/comment/40164#Comment_40164

Sure hope you do. I've been stuck trying to get the one month badge since I was reset after receiving the two month badge in Februaryfor the second time.

UrsulaA

https://community.simplifimoney.com/discussion/comment/40166#Comment_40166

Thanks, since I joined on November 2023, I never gotten a prompt payer badge. There is a first time for everything.

DannyB

@UrsulaA

I'm impressed you only have 3 bills and 2 subscriptions.

Here are my Bills and Subscriptions showing as all paid for August. We'll see how it goes as far as the Prompt Payer badge goes for August.

UrsulaA

@DannyB - I am using planned spending buckets for some of my bills like subscriptions. I charge a lot of the bills to the credit cards, which show as transfers. I use the transfers to forecast cash flow from my checking account. I am also keeping an all expenses watchlist with all categories and keeping myself below a limit each month.

DannyB

it’s a bust for me… again. How about you, @UrsulaA ?

UrsulaA

Same for me