Prompt Payer Badge… I WAS doing so well!

DannyB

@RobWilk

WOW!!! Way to go 🎉

ajbopp

ARGH! So close, but the system reset my level to 1 for some reason.

UrsulaA

Checked again and no prompt payer badge for me

DannyB

The hunt continues… the countdown begins… will I be awarded the Prompt Payer badge for April when May 8th rolls around?

Time will tell, but for now, here are screenshots of my Bills and Subscriptions showing all have been paid by the end of April…

DannyB

🙂🤞

🤔

😒

😞

Coach Natalie

@DannyB, do you want me to add you to the ticket, or do you want to wait until Ursula's escalation comes back to see if it fixes yours as well? I'm not seeing any updates on the ticket as of yet.

Let me know!

-Coach Natalie

UrsulaA

Checked again and no prompt payer badge for me yet

DannyB

@Coach Natalie

Sure, add me to the ticket. It would be good to have someone figure out what's going on and how many users this is affecting. It's certainly not the highest priority issue but it is something that, since offered, it should work across all accounts.

1. A fresh screenshot of the Prompt Payer Achievement showing that no badges have been earned.

Here is what is in my Achievements status just now (05/08, 10:30AM PDT)

Here is what I have received since this badge first became active. So, this was working and being awarded but it's random. At one point I was up to 8 or 9 months (see original post) but since then it's been hit and miss, mostly miss.

2. The browser and browser version you're accessing the Quicken Simplifi Web App from:

• My main access is through the Chrome extension
• Chrome extension on an iPad
• Microsoft Edge Version 124.0.2478.80

3. The OS of the computer you're accessing the Quicken Simplifi Web App from:

• LG Gram laptop 64bit, running Windows 11 Home v. 23H2 build 22631.3447
• iPad Air 4th generation running iPadOS 17.4.1

4. Confirm if the issue is also occurring on the Quicken Simplifi Mobile App:

• Yes, the mobile version of QS is showing the same problem
  • Samsung Galaxy s21 Ultra 5G
  • SM-G998U
  • One UI v. 6.0
  • Android v. 14

I just sent feedback through link on Profile menu/Alt

• report created - reference id 431784296201547008

Coach Natalie

@DannyB, thanks! I got you added to the ticket and will post back with updates.

Fingers crossed they quickly get to the bottom of things for both of you!

-Coach Natalie

DannyB

Thanks @Coach Natalie

🤞😎🤞

It's amazing that at my age I'd have the least bit of need for these "atta boy's" but hey… it's there and I want it! 🤣