Carmax FDP-108 error (edited)

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Nc67212
Nc67212 Member
edited January 11 in Adding and Updating Accounts

I am no longer able to update my Carmax loan information. It was fine until a couple of days ago. I am receiving error fdp 108. I have gone to the Carmax website and there are no messages. Thanks

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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    @Nc67212, thanks for reaching out!

    A 108 error indicates there's something that needs to be acknowledged or bypassed on the bank's website, which could be confirming your security questions, updating your personal contact info, or even promotional material. If you don't see anything when signing in on the bank's website, I'd suggest trying from a different browser or in incognito/private mode, as well as checking the bank's mobile app if you use it.

    More details on a 108 error can be found here. Please let us know how it goes!

    -Coach Natalie

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