Citizens Bank transactions not updating (edited)
Account balance is up to date, but transactions from my bank arent posting timely. Makes this tool useless. How can i manage my budgeting if information is not timely recorded
Comments
-
@sunyab1984, thanks for reaching out!
Please provide a bit more information so the Community can get a clear picture of what's going on, such as:
- The name(s) of the bank(s) in question.
- Describe what exactly is occurring — are you missing transactions, is the balance not updating, etc.
- How long the issue has been occurring.
- What steps have you taken to resolve the issue?
We look forward to your reply!
-Coach Natalie
0 -
Citizens bank….the last update of transactions was on 12/22,,bank balance is correct
0 -
the transactions after 12/22 show on my banking app and website
0 -
@sunyab1984, thanks for posting back with additional details!
I'd suggest resetting the connection for the bank by following the steps here:
Please let us know how it goes!
-Coach Natalie
0 -
I am experiencing the exact same issue with Citizens. I have reset my connection multiple times, the connection is successfull and the balance is correct but no transactions are being passed into Simplifi.
0 -
@TS5150, is the issue occurring on a credit card account, by chance?
Please let us know, thanks!
-Coach Natalie
0
