Marcus by Goldman Sachs Connection Issue (edited)
I am unable to connect to my marcus account. I get the message "We cannot connect at this time"
Comments
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+1 my existing Marcus account fails with FDP-102
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My Marcus by Goldman Sachs account connected this morning as usual. In the afternoon, around 3 PM, I started getting errors. Fortunately, all the transactions and balances are saved.
I reset the connection, which fixed the issue for a few minutes, but then the account disconnected.
I also made my account manual and then attempted to link Marcus again. I got the following error:
I also use another aggregation service, Yodlee Money, and it is also having connection issues. I wonder if Marcus by Goldman Sachs is blocking aggregators or having outages.
I can connect to the bank web site simply fine.
I connected this account on December 4 and just opened it on November 27. I also sent the feedback logs via the web app.
Thanks in advance for the help.
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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I just posted about the same issue here. @Coach Natalie @Coach Kristina - can you merge these threads?
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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same for me
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same here
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I switched the Marcus Online Savings account to manual last night as I know it is not connecting to the bank. This morning, the account only shows a balance of $2000, which is the amount of the deposit received yesterday. The prior transactions as not counted in the balance.
Do I need to delete the Marcus manual account and reimport the transactions to resolve this? Or is something being done behind the scenes to solve this?
When I download the CSV file, the transactions add up to the correct balance but the app does not (web and mobile).
CSV transactions enclosed. Account was opened on 11/27/2023.
account
state
postedOn
payee
usage
category
tags
notes
amount
Marcus Online Savings (...1704)
CLEARED
1/2/2024
Goldman Sachs Ba Collection
CHECKING
$2,000.00
Marcus Online Savings (...1704)
CLEARED
12/31/2023
Interest Paid
Personal Income:Interest Earned
$20.20
Marcus Online Savings (...1704)
CLEARED
12/22/2023
Marcus by Goldman Sachs
CHECKING
$1,000.00
Marcus Online Savings (...1704)
CLEARED
12/11/2023
Marcus Savings Monthly
CHECKING
$200.00
Marcus Online Savings (...1704)
CLEARED
11/30/2023
Interest Paid
Personal Income:Interest Earned
$2.35
Marcus Online Savings (...1704)
CLEARED
11/27/2023
Internet Transfer From
CHECKING
$5,000.00
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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I wonder if my balance issue is related to the post below. However, all my transactions are dated before today so the balance should work.
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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Same issue for me starting a few hours ago. Was fine 24 hours ago.
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Marcus is not connecting to Simplifi at all for me, as a new account having not been added before.
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Similar issue. Getting FDP-102 every time for linking Marcus.
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Same here. FDP-102. Account balance changed to a weird number so I had to switch it to a manual account
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Simplifi now sees my Marcus accounts (and no longer gives the FDP-102 error), but is not pulling the current balance or any transactions.
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Hey everyone, we're sorry to hear that you're also experiencing trouble connecting to Marcus by Goldman Sachs in Quicken Simplifi!
Since we're currently experiencing some issues with Marcus by Goldman Sachs, please be sure to follow our Alert for updates:
Once the Alert is resolved, please let us know if anyone is still experiencing an issue, including an error, incorrect balance, missing transactions, etc.
We'd also like to get an escalation submitted for the 102 error to see what our service provider says. Is anyone still receiving the 102 error now, or has the issue evolved to something else?
Thanks!
-Coach Natalie
-Coach Natalie
*Check out Quicken Simplifi's Community Meetup Newsletter!
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I reconnected my Marcus account and the balance is now correct. No error.
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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Marcus accounts now show my balance and transactions as well. Thanks for the quick fix!
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Hi all, now Marcus isn't even showing up as a supported financial institution? Did it get removed?
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It is a known issue, bookmark the alert below.
I cannot connect either. Got my January interest updated and then the account disconnected.
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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Same issue with Marcus
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I really need them to fix this issue. Thanks
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Also having this problem when adding a new account:
"We are unable to connect to Marcus By Goldman Sachs at this time. Please try again later.
Care Code: FDP-102"0 -
Problem continues to exist as of February 5th
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I have the 102 problem and cannot link my Marcus account anymore. I deleted it because it counted the sum as double, and now I can’t even connect anything
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I am currently experiencing the same connection message below. Is Simplifi working on this issue:
We are unable to connect to Marcus By Goldman Sachs at this time. Please try again later.
Care Code: FDP-1020 -
For anyone experiencing an issue with Marcus by Goldman Sachs, please follow our Alert here:
We also have a new thread for this topic here:
Thanks!
-Coach Natalie
-Coach Natalie
*Check out Quicken Simplifi's Community Meetup Newsletter!
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