Request for refund--not able to connect to primary bank.

amanuensis

I would like to request a refund, as it appears that the issue of Simplifi not being able to connect to Coastal Federal Credit Union, which is my primary bank.

BTW, it should not be this difficult to get a response and to get a refund.

Thank you.

UrsulaA

To get a refund, follow the instructions here.

https://help.simplifimoney.com/en/articles/3412542-how-do-i-cancel-and-request-a-refund-for-my-quicken-simplifi-subscription

To delete your Simplifi data, see below.

https://help.simplifimoney.com/en/articles/3363727-quicken-simplifi-subscription-questions#h_c47dc9d161

A coach will get back to you if needed. Are you experiencing delays with the support chat or phone?

Coach Natalie

@amanuensis, thanks for posting your request to the Community, although we're sorry to see you go!

It looks like the cancellation and refund have already been taken care of for you — is that correct?

We appreciate you giving us a try!

-Coach Natalie