FDP-105 error with Ascensus RPLink (edited)

rdnewman
rdnewman Member
edited February 2024 in Adding and Updating Accounts

My employer 401k account held with Ascensus had been working earlier, but now fails to connect with an FDP-105 error.

I first thought that it might just be temporary but has now continued over a month. I've tried resetting the account and confirmed my credentials work on the Ascensus account site, so clearly something else is going on.

My account connection in simplifi now reads as "Account disconnected" because the reset attempt failed with the same FDP-105 error.

I'm hoping we can restore connection very soon.

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