Banking Connection Issue: Pennymac

Dave L
Dave L Member ✭✭✭

FYI: In the last 48 hours, the Pennymac connection keeps breaking and returning a message to fix the connection. Was fine for about a month, so appears like a new connection issue.

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Comments

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Dave L, thanks for reaching out!

    When viewing your connection attempts from our end, it looks like the issues with PennyMac Home Loan Solutions have cleared up for you and you are successfully connected now — is that right?

    Please let us know so we can best assist!

    -Coach Natalie

  • Dave L
    Dave L Member ✭✭✭
    edited January 21

    It just broke again. I believe it cleared up previously because I re-entered my credentials. Also, PENNYMAC uses a secondary code authentication. I assume they offer a way around for companies like Simplifi as this was not a problem until now (and not a problem on a competing service that has since become defunct).

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @Dave L, thanks for posting back!

    I'm not seeing any issues with PennyMac for you since 1/20 and all of the connections since 1/21 show successful, so it looks like you're good to go. 🙂

    -Coach Natalie

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