I successfully establish my connection to Fidelity, but it immediately breaks

Isidro Hegouaburu

I tried multiple times (over different days) and I always have the same issue. I go through the whole process successfully, the data is refreshed correctly, but I immediately get an error saying that the connection needs to be fixed. See below:

No matter how many times I retry, I always end in the same state.

Any ideas?

Coach Natalie

@Isidro Hegouaburu, thanks for reaching out to the Community regarding this issue!

To clarify, is this an HSA account you're referring to? If so, we have an existing thread for the persistent 324 errors here:

https://community.simplifimoney.com/discussion/6643/persistent-324-error-with-fidelity-hsa-accounts-edited

Please let us know!

-Coach Natalie