Manual Credit Account Balance is off

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MichaelW
MichaelW Member
edited March 6 in Troubleshooting

Hi! I have a manual credit account, since it's from a small bank and doesn't sync. The balance is off by the exact amount of a transaction (in mid-January—not too recent).

I've verified every transaction, and when I download my expenses as a CSV from Simplifi and sum every line all the way back to the opening of the account, the total is right. Unfortunately, this doesn't match the Bank Balance shown.

I've tried deleting the expense that's conveniently the same amount, but subtracted from my balance (sort-of-expected?). On the off chance that there's another transaction of that amount, I also checked the "running total" against last few statements, and each matched.

Short of exporting, deleting, and re-importing, does anyone know how I can force Simplifi to recalculate this balance?

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  • UrsulaA
    UrsulaA Superuser ✭✭✭✭
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    Try re-entering the transaction and changing the date. There was a bug that was cleaned up in the past few weeks.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

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