Having Issue with adding BCU (edited)

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Mary G
Mary G Member ✭
edited March 8 in Adding and Updating Accounts

Experience with simplifi has been extremely dissappointing. I have contacted Simplifi several times for the last few months and no resolution to adding my BCU accounts.

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  • ajbopp
    ajbopp Superuser ✭✭✭✭
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    That's very peculiar. I get a hit right away.

    Screenshot_20240208_115129_DuckDuckGo.png

    Can I ask what browser/OS you are using? Have you by chance tried with the mobile app?

    Anthony Bopp
    Simplifi User Since July 2022
    Money talks. But all my paycheck ever says is goodbye

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
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    @Mary G, thanks for sharing your feedback with the Community!

    It appears that you are one of the limited users who are on the Finicity aggregator instead of Intuit, which is why BCU is not showing up for you. We are aware of this issue and working on adding support for you, though I don't have an ETA to provide on a resolution. I'd suggest just continuing to try every so often for now, and feel free to check back in with us as well.

    In the meantime, we apologize for the inconvenience and appreciate your patience.

    -Coach Natalie

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