Paycheck not syncing

JACK-UK

Hello. If I have 'income' from a paycheck in the Wells Fargo account and it is missing from the synced account in Simplifi, how do I resolve? I'm worried about just 'adding' it and then throwing off the balance?

Coach Kristina

Hello @JACK-UK,

To start troubleshooting this issue, I would recommend following the steps in this article on Missing Transactions.

You are able to manually add the transaction, and generally, if the information is similar enough to how it downloads from the financial institution, Quicken Simplifi should be able to match it to the manual transaction once it downloads. If it doesn't automatically match, you can either manually match the transaction or delete the duplicate transaction.

I hope this helps!