Notification says expected bill is way over

commatelier
commatelier Member
edited May 10 in Bills and Income

My average bill, according to Simplifi, is $55, and this bill has been paid more or less at the same time for more than a year, and my set expected (set to summer months when the AC is on) is $70.

Comments

  • UrsulaA
    UrsulaA Superuser ✭✭✭✭

    How much does the reminder show for the bill for this month? The reminder is usually based on the series, and it is what the notification compares the actual versus expected to.

    Example

    Income I expected $1,000 for the month - Reminder for April said $1,000 expected, below is the series

    Received $550 - transaction posted in checking account

    Notification - Text is correct as I got $450 less than what the reminder/series said

    What does your series have in settings? The series amount is not the average bill but an amount set in the bill series.

    Simplifi User Since Nov 2023

    Minter 2014-2023

    Questionable Excel before 2014 to present

  • commatelier
    commatelier Member

    Since it's already linked, I don't know if it inexplicably had something different, but the expected in the recurring is $70 as I said.

  • commatelier
    commatelier Member
    edited April 12

    On further investigation, I also found this. Not the same error, but the notification is reporting that I'm paying more when it's the exact amount less than expected.

  • shandranancy
    shandranancy Member
    edited April 12

    yea for some unknow reason there seems to be a glitch. every month my iCloud subscription initially charges as $1.99 while pending but posts as 99¢ and it always says something along the lines of this was less than expected even though it's obviously more when I get the alert.

  • Coach Natalie
    Coach Natalie Administrator, Moderator admin

    @commatelier & @shandranancy , then "less than" when it should be "more than" and vice versa has already been reported here:

    You'll want to follow that thread for updates on that particular issue.

    I hope this helps!

    -Coach Natalie

    -Coach Natalie

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