Capital One Credit Card Payments not posting to Transactions

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WilliamMaykel
WilliamMaykel Member
edited April 15 in Adding and Updating Accounts

Hello,

Why don't my capital one credit card payments not post to my transactions?

thank you

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  • Coach Kristina
    Coach Kristina Moderator admin
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    Hello @WilliamMaykel,

    To assist with this issue, please provide more information. Are you getting any error messages when trying to update your accounts? Are the payments a transfer between two accounts that you track in your Quicken Simplifi? If so, is the payment not reflecting in either account (neither the payment account nor the credit card account being paid)? Is the payment account also with Capital One, or is it with a different financial institution?

    If you haven't done so already, I also recommend following the steps from this article on Missing Transactions. The article covers the move common causes of the issue, and may help you resolve the problem.

    Please let me know how it goes!

    -Coach Kristina

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