Help importing JSON file (edited)

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bmacd615
bmacd615 Member
edited April 16 in Troubleshooting

I downloaded a JSON file from mint using the chrome extension. I then decided to start over for various reasons, deleted all my data and went through the json/chrome download again.

So for the second trial, I try to load the JSON file into simplify it crashes after loading the transactions. I could not get the first json file to load either.

I erased everything and then did the cvs download from mint. That finally worked but the simplify account I got was more chaotic than what I started with using the first JSON. I didn't realize that my first try was the best.

How can I get the JSON file to load?

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  • Coach Jon
    Coach Jon Moderator admin
    edited April 16
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    Hello @bmacd615,

    Thanks for reaching out! To help clarify the situation, do you currently have data in Quicken Simplifi, or did you start over again? Have you tried importing smaller batches of transactions at a time? Sometimes larger imports can cause delays or failures, and this can be impacted by the processing capabilities of your computer, internet speed, etc. If you're importing multiple accounts at once, try importing into just one account at a time as well. Let me know if this helps!

    Thanks,

    Coach Jon

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