Wells Fargo “You have already added all your accounts at this bank."
Hello, I am a regular Simplifi user and encountering an error trying to add my Wells Fargo credit card. Related, my issue is exactly as another user already posted here, but a solution was not presented:
I will proactively provide answers below to the other questions I saw:
- What happens when attempting to connect your Wells Fargo account(s) in Quicken Simplifi?
- The account linking process in Simplifi works normally, showing my credit card during the Wells Fargo authorization prompts, but after completing the authorization Simplifi pops up an error during the Securing Connection stage saying "You have already added all your accounts at this bank." Closing this prompt shows that Wells Fargo is now in my list of connected banks, but with zero accounts.
- What type of account(s) are you attempting to add?
- Credit Card
- Do you have any accounts at Wells Fargo that are able to be added? If so, what type of accounts are they?
- No, this single credit card is my only Wells Fargo account
- What bank options have you tried from the bank list for Wells Fargo?
- I have tried both the "Wells Fargo" and "Wells Fargo Credit Account", same error
- Are you directed through the OAuth API flow when connecting to Wells Fargo in Quicken Simplifi (see here for more details)?
- Yes, I follow the prompts, enter in my 2FA, and click authorize.
- If so, are you able to authorize your accounts?
- Yes, and I can confirm the "Quicken" authorization from my Wells Fargo account
- Does the behavior differ in any way when trying from a different browser or in incognito/private mode?
- Tried many times via Chrome browser on Windows, and iOS via my phone and iPad. Same results.
Comments
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Hello @Gregor,
There are a few things that can cause an account to be visible on the financial institution website, but not to show up in Quicken Simplifi. To help determine which (if any) is the culprit, please answer the questions below:
- Has there been any activity in the account in the last 90 days?
- Is the account considered an external account (i.e. are you redirected to a different website when selecting the account on the bank's website)? If so, what URL are you redirected to?
- Is the account a subtype of a different account?
- Has the bank made any recent changes to its website or sign-in process?
- Are you the Primary cardholder or an Authorized user?
I look forward to your reply!
-Coach Kristina
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@Coach Kristina same exact problem happened to me with my Wells Fargo account. I had multiple accounts attached and it suddenly decided to recognize only one and disconnect the rest. This was after months of having a smooth connection with no problems. I too tried everything that Gregor just walked through. This is clearly a problem with Quicken Simplifi's OAuth API. It's unfortunate that the majority of Quiken's APIs are error prone, inconsistent, and constantly lagging behind on updates. For a paid service, this is pretty unacceptable.
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Answers below.
- Has there been any activity in the account in the last 90 days?
Yes - Is the account considered an external account (i.e. are you redirected to a different website when selecting the account on the bank's website)? If so, what URL are you redirected to?
No, Wells Fargo bank credit card - Is the account a subtype of a different account?
No - Has the bank made any recent changes to its website or sign-in process?
No, or I am unaware of any - Are you the Primary cardholder or an Authorized user?
Primary
0 - Has there been any activity in the account in the last 90 days?
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It’s hard to see this issue has been going on for six months with no resolution. I’ve subscribed to the Alert for updates.
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