Direct Connect to Universal 1

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retired lou
retired lou Member
edited July 8 in Troubleshooting

When I tried to download my files from Universal 1, Quicken said that I had deleted my files, and I would have to reestablish a connection however, I couldn't add any of my files. I am using Quicken Classic. I am able to download other files from UBS. This happened right after downloading the latest update to Quicken R57.16.

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  • Coach Jon
    Coach Jon Moderator admin
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    Hello @retired lou,

    Thanks for reaching out, but since you are using Quicken Classic, you will want to reach out to their support or the Quicken Classic Community here: https://community.quicken.com/

    They should be able to assist you there!

    Thanks,

    Coach Jon