Can't connect to PHFA (Pennsylvania Housing Finance Agency) FDP-101 error (edited)
When I try to connect, I enter my email and password. Then I am sent a code via email. After entering that code, I get the following error message:
We are unable to connect to PA Housing Finance Agency at this time.
Care Code: FDP-101
Comments
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Hi Jon,
the issue still persists and has for the last couple of days. Still with the same message.
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It's about a new account that I am trying to add.
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@jahad, thanks for confirming!
When viewing your connection attempts from our end, it doesn't look like you've attempted to connect to Pennsylvania Housing Finance for almost a week, and the last connection resulted in a 102 error instead of a 101 error. Since both 101 and 102 errors tend to clear up on their own, can you give this another try, please? If the issue persists, we'll be able to submit an escalation using the new attempt.
Please let us know how it goes!
-Coach Natalie
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Hello! Just tried again, getting a 101 error again:
We are unable to connect to PA Housing Finance Agency at this time.
Care Code: FDP-1010 -
@jahad, thanks for giving that a try!
I have gotten this issue escalated and will post back as soon as an update is received.
-Coach Natalie
EWC-10953935
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@jahad, we've heard back from our service provider on this, and apparently it's a known issue that they're working with the bank to resolve. There is no ETA to provide on a resolution at this time, so I'd suggest just continuing to try every so often for now.
In the meantime, you can track the account manually in Quicken Simplifi:
Sorry for not having better news, but I hope this helps!
-Coach Natalie
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