Marcus by Goldman Sachs error FDP-102
I am having trouble connecting with Marcus by Goldman Sachs again.
Error code is FDP-102. I troubleshooted by:
Resetting the connection
Making the accounts manual and then attempting to reconnect
Double checked if financial institution login is correct. I was able to login directly to Marcus via its website.
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
Comments
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Hello @UrsulaA,
To help troubleshoot this issue, I checked for errors on our end. I can see the FDP-102 errors started yesterday (the 13th). Since the FDP-102 is often a temporary issue, please try again on Monday to see if the issue persists. If it does persist and a reset doesn't correct the issue, please let us know and send logs so that we can look into the issue further. To send logs, please follow these directions:
- Log into the Quicken Simplifi Web App.
- Select Profile from the left-hand navigation bar.
- With the Profile menu open, hold down the Option key for Mac or the Alt key for Windows, and then click Send Feedback.
- Leave all boxes checked, add a brief description of the issue, and then click Send.
Please let me know how it goes!
-Coach Kristina
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Just checking but did you try using incognito or InPrivate mode on your web browser? Last time I had a connection problem using InPrivate /Incognito mode did the trick. Not sure this will work in your instance, but it's worth a try.
Danny
Simplifi user since 01/22
”Budget: a mathematical confirmation of your suspicions.” ~A.A. Latimer1 -
I just tried this and my connection issue is resolved. Thanks!
Simplifi User Since Nov 2023
Minter 2014-2023
Questionable Excel before 2014 to present
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