Unable to Connect to Vanguard - FDP-102
This discussion was created from comments split from: Unable to Connect to Vanguard Account: FDP-105.
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I'm having this same issue with Vanguard connections but it is no longer limited to the peak hour timeframe. Is there a new or more widespread issue with Vanguard now?
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Hello @silentdream,
Thanks for reaching out! From our side, I can see that you are receiving an FDP-102 error. A user will receive error code FDP-102 when our connection with their bank is being throttled by the bank, limiting the amount of successful connection attempts.
To help clarify, are you trying to add an account to Quicken Simplifi, or are you trying to update an existing account already in Quicken Simplifi?
If it is the latter, I would suggest resetting your account connections to see if that works for you:
Let us know if this helps,
Coach Jon
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I've been getting the FDP-102 error on my Vanguard accounts for a while now, too. This happens even during non-peak hours. I've had my Vanguard account in Simplifi since I started using it this past spring and it's been fine up until recently. Last night I just tried resetting the connection and it didn't help - I'm still getting the FDP-102 error.
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Hello @jj,
Thanks for letting us know! Let's have you try with a fresh new connection. You can make the accounts manual and then use the Add Account flow to get a completely fresh connection. If the connection is successful, you'll then want to link the accounts to your existing Quicken Simplifi accounts. Let us know how that goes!
-Coach Jon
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Just to be sure I understand, if I do this I won't end up with duplicate transactions along the line, will I?
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Well, I made them all manual, but when I tried to create a new account for the linking, I'm getting a different error. I'm sure that because it's during their peak hours so I'll need to try this later today. I'll follow up once I get a result.
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Ok, I changed all my Vanguard accounts to manual. Then I created a new account for Vanguard and re-linked all my accounts. It connected and processed all the transactions and then when the window closed, it went right to the FDP-102 error.
I'll also add that my old Vanguard connection was linked to "Vanguard - Personal Investors" and with this one, I chose "Vanguard." Both seem to pull up my accounts just fine but both also seem to lead to the FDP-102 error. :-)
Any other thoughts would be greatly appreciated. Hopefully, it'll help the OP and any others with the issue. Thanks for your help!
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I've had the same problem with Vanguard for over a week now. So now I'm waiting for American Express, T Rowe Price, and now it seems Vanguard to correct the synching problems. When it reaches all of my accounts, I'll assume it's a problem on Simplifi's end of things.
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Just a heads up, all my Vanguard accounts synced up today without me needing to do anything. Hoping it's now fixed. 🤞
@Coach Jon I mentioned that my old Vanguard connection was linked to "Vanguard - Personal Investors" and this time I chose "Vanguard." When I go to delete the empty "Vanguard - Personal Investors" account from Simplifi, it tells me that it's going to delete all its data and transactions from Simplifi. Is my account data safe since they're now connected to the "other" Vanguard institution or do I need to leave that empty account in there?
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Hello @jj,
Thanks for following up, and I am glad to hear it's back in working order! Regarding your inquiry, you should be fine deleting the empty financial institution in Quicken Simplifi (by empty, I mean no accounts listed under them). This is displayed below the 'Manual Accounts' section in Settings > Accounts. It should not delete any data from your other currently active accounts.
@lwyman and @silentdream, Are you still experiencing the issue or is it fixed for you as well?
Thanks,
Coach Jon
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