If I could tell everyone the inadequacies

[removed - accuracy]. They have an inherent conflict of interest posting as users about the product they use for free. In the interest of transparency, that should be disclosed with every superuser post and like/dislike.

My original comment keeps getting moderated down by someone. A free subscription is all I meant when mentioning any sort of compensation. That is a fact. As is the inherent conflict of interest. From the Simplifi posting about superusers: "Some privileges would include having access to the Community Lounge, having limited moderation abilities, as well as an annual Simplifi Subscription on us!"

Thanks for all the feedback. As noted before, superusers are given a free annual subscription. I don't consider the term "volunteer" an apt descriptor.

What, some of y'all get a free subscription!?! I pay for both Classic and Simplifi! 😂

But I do understand the frustrations, and I suppose it worries me less because I have so much experience with other apps. Simplifi is a very dynamic app. Unlike Quicken, which is pretty much set with refinements every few months. Simplifi is adding things almost every week. Most of us have the toggle ON (I assume for new users this is OFF by default) to try out the new features, which are usually buggy so we willingly take those risks. As a result, I hardly ever comment on the Quicken Classic forums but I am here practically every day.

Most of the connectivity issues that affect Simplifi also affect Quicken Classic. And they are usually fixed within a couple of days. A lot of the time, one can fix them himself if he just disconnects the account and reconnects. I admit it isn't an ideal solution. Then there are some connectivity issues that do last, mainly because the bank has changed things on their end.

I admit that the account summation errors drive me a bit crazy. I had them in Quicken Classic years ago when there would be a missing transaction or duplicate transactions, and running them down was time consuming and frustrating. With Simplifi, those won't matter since it works backwards from the balance and subtracts pending transactions. But that has inherent risks as well.

The summation errors that we are getting lately seem to be an internal Simplifi problem (it's been reported and they are working on it). I recently discovered (now that I am getting used to clicking on the Balance with Pending icon) that manual accounts treat all transactions as pending and simply sums them. This makes sense when you think about it since the default balance has to be $0.00. You can clear these transactions for your own use but it has to be that way. The fact that the balances sometimes goes off is that Simplifi is sometimes counting a transaction twice, which is what is happening now in my connected checking account. These discrepancies get fixed within a few hours when Simplifi updates and apparently forces a recalculation in the manual accounts as well as the connected accounts.

I don't know what the solution is for the frustration of all the new users, and several have been vocal. I think the 30 day window to get everything set up and working may not be enough. Maybe Simplifi should give them a 60 day trial. Simplifi also needs to prioritize making the basics work, which includes correct balances and downloads. The downloads may be easier said than done. Banking is so fractured now and there are so many different kinds of financial institutions and Microsoft and Intuit had more clout back in the day when they ran the show. They wrote the rules and banks willingly obliged.

Every user has to decide for himself whether his time and effort is worth it. It does seem to me that currently we are seeing more problems than usual with Simplifi. I assume that this bad patch will soon be over, that it's just a growing pain as Simplifi responds to the requests of its user base. So I guess I am urging everyone to hang in there if you can.

@RobWilk I think it might be worth reinstituting that extension of trial for some of them. Thanks for the kind words, and I hope some of my musings, suggestions, etc. are helpful. I enjoy doing it.

As I say I am retired so this is a hobby for me. I spend a lot of time doing surveys, finding rebates, signing up for class action suits. It does supplement the income a little. 😁

I've been thinking of not renewing Classic for years. I actually dropped it for 2 years back around 2018 and then ended up going back to it. Getting my data imported and fixed was such a pain that I just fear dropping it again. It was around that time I signed up for Simplifi. It seems silly to do everything twice. Classic comes up for renewal in January but I probably will renew it again! LOL