Allow for Child Support Category to be edited as Income and not default as Expense
Options
ChristinaSeattle
Member
Simpifi Team,
An issue came up today when I was trying to figure out why my Spending Plan would not display my Child Support as income. Under Simplifi's menu of Categories and Tags, I had categorized the income I receive as Child Support under Kids - Child Support. Unfortunately, Simplifi automatically codes this as an Expense. Therefore when I tried to see the Income (and also tried to manually add this income), it would never show up.
It's nice to see you have a suite of options under Kids, however Child Support is a category that users like us could either need to see displayed as Expense OR Income, not just Expense.
The only solution to this was a loooooong chat with one of your techs (who didn't have the same build - his words - on his screen, so he didn't know what I was saying at first, PS. Why do your techs not see the same platform we users do? This is also problematic) was for me, the user, to create a Custom Category called Personal Child Support.
This is redundancy and has cost me over an hour and a half of my day. Please engineer a solution to this problem. It seems an easy fix and would have spared me a lot of hassle.
An issue came up today when I was trying to figure out why my Spending Plan would not display my Child Support as income. Under Simplifi's menu of Categories and Tags, I had categorized the income I receive as Child Support under Kids - Child Support. Unfortunately, Simplifi automatically codes this as an Expense. Therefore when I tried to see the Income (and also tried to manually add this income), it would never show up.
It's nice to see you have a suite of options under Kids, however Child Support is a category that users like us could either need to see displayed as Expense OR Income, not just Expense.
The only solution to this was a loooooong chat with one of your techs (who didn't have the same build - his words - on his screen, so he didn't know what I was saying at first, PS. Why do your techs not see the same platform we users do? This is also problematic) was for me, the user, to create a Custom Category called Personal Child Support.
This is redundancy and has cost me over an hour and a half of my day. Please engineer a solution to this problem. It seems an easy fix and would have spared me a lot of hassle.
Tagged:
2
Comments
-
Hello @ChristinaSeattle,
Thank you for taking the time to post your suggestion to the Community!
I have gone ahead and turned this into an Idea post so that other Users can vote on it; please be sure to add your vote as well!
-Coach Natalie0