Allow for Child Support Category to be edited as Income and not default as Expense

ChristinaSeattle
edited September 2021 in Feature Requests
Simpifi Team,
An issue came up today when I was trying to figure out why my Spending Plan would not display my Child Support as income.  Under Simplifi's menu of Categories and Tags, I had categorized the income I receive as Child Support under Kids - Child Support.  Unfortunately, Simplifi automatically codes this as an Expense.  Therefore when I tried to see the Income (and also tried to manually add this income), it would never show up.

It's nice to see you have a suite of options under Kids, however Child Support is a category that users like us could either need to see displayed as Expense OR Income, not just Expense.

The only solution to this was a loooooong chat with one of your techs (who didn't have the same build - his words - on his screen, so he didn't know what I was saying at first, PS. Why do your techs not see the same platform we users do? This is also problematic) was for me, the user, to create a Custom Category called Personal Child Support.  

This is redundancy and has cost me over an hour and a half of my day.  Please engineer a solution to this problem.  It seems an easy fix and would have spared me a lot of hassle.  
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  • Coach Natalie
    Coach Natalie Administrator, Moderator admin
    Hello @ChristinaSeattle,

    Thank you for taking the time to post your suggestion to the Community!

    I have gone ahead and turned this into an Idea post so that other Users can vote on it; please be sure to add your vote as well!

    -Coach Natalie