Golden 1 Credit Union - Connection Error (FDP-105)
The connection to Golden 1 has been broken for 17 days (since Golden 1 updated its website and app). A moderator has reported/announced it's a known issue; however, there are no updates or a projected time to resolve it.
My specific error is Care code: FDP-105.
Comments
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@MrSacras, thanks for reaching out to the Community!
The FDP-105 error with The Golden 1 Credit Union is a known issue. While the issue is being worked on, you can follow our Alert for updates:
We currently don't have an ETA for when the issue will be fixed, but any news will be posted to that Alert when available. However, it does appear the issue is caused by maintenance on the bank's end, so we recommend trying at a later time as well.
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so:
Thank you for your patience as we work to resolve the known issue!
-Coach Natalie
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This issue is or has been ongoing for approximately three weeks now. Here are the facts, Golden One maintains they are having maintenance issues with communicating not only with Quicken Simplifi but other links such as LifeLock. Manually inputting data from banks defeats the purpose of subscribing to SimpliFi. Tax Season is fast approaching, and business depends upon the integrity of relationship you have with the other party. The error code FDP-105 doesn't help me. Time is money, and after 20+ years both banking and financial record keeping methods require re-evaluation.
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Echoing MdE … the error and Quicken's response that it is "aware" of the problem does not help users to set their budgets, review transactions, or get ready to file their taxes. So disappointing and frustrating!
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Is there any news on this? We haven't heard anything since March 9th. However, Golden1 did tell me that it was going to be the end of April, but I sure hope that is a under promise and over deliver situation. Any news is helpful. Thanks.
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I, too, contacted Golden 1, and their timeline has shifted:
Thank you for reaching out to us regarding Quicken. I understand your concern when you are unable to utilize an online service and we sincerely apologize for any inconvenience this matter has caused you. I am happy to assist you. As of this message, 04/06/2026, we anticipate having Express Web Connect available sometime in May. Our back-office team is working diligently to provide the best solution to resolve this matter as we continue to make updates to make the experience more reliable. We know waiting isn't ideal, and we truly appreciate your patience and understanding while these improvements are finalized.
So frustrating!
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Do we have any updates on when this will be fixed? Are you still thinking May?
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Is this really still broken? I find it hard to believe something I am paying for has stayed broken for 3 months. Come on guys! Give us an update or give us our money back.
At work people were asking for budget software to recommend. I can't recommend Simplifi because of the constant outages and lack of follow through.
[removed - disruptive]
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My link was removed for being "disruptive"
It was a link to [removed competitor mention], a competitor product. I would recommend it over Simplifi.
Intuit — give us our money back!
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I haven’t called or messaged Golden 1 again so I can’t say whether the mid-May is still their forecasted date to fix the connection but I can tell you of a workaround I’m using in the meantime.
The workaround suggested by Google AI is to download and then upload all transactions since the connection was disrupted. For me, that meant downloading all transactions between February 19 and the present. I downloaded and uploaded the data via a CSV spreadsheet (just be sure to rename/insert the necessary columns). See suggestion:
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Super frustrating! For folks in the Sacramento area, a workable credit union alternative is Safe Credit Union. I'm moving our accounts over there next month.
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This issue has been around for 3 months now. I am not going to download and all that stuff. Where is this and when is it going to be fixed? I too was looking into moving to SAFE Credit Union, but I really don't want to do it. If it is an issue with Golden1, it can happen to any of the alternatives. This just needs to be fixed. This is the primary reason I have Quicken at all, to keep track of my incoming and outgoing transactions. Frustrating beyond compare.
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End of May and no fix yet, 95 days without a connection, sounds like the bank update broke this and Quicken cannot fix it until the bank does but its really killing my ability to manage finances
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This error presists. It is not scheduled maintanence Is there any progress in this , it worked for a very long time before. I suspect they updated thier website and simplify has not made changes to compensate, that is just simple logic and I really don't know.
Thank you!
"Account needs attention
(Care code: FDP-105)
We are unable to connect to The Golden 1 Credit Union at this time. Please try again later."
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@BGilbert, thanks for reaching out to the Community!
Your post has been merged with the ongoing thread for this issue. While the issue is being worked on, we have an Alert that everyone can follow for updates:
I hope this helps!
-Coach Natalie
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Regular updates with any estimates would be a nice and appreciated start! Reading the tidbits in comments, I read we have no idea when it will be fixed, and fingers are pointed at the vendor. I am not saying this is true, just what I am reading. +100 Days is a long time!
I see one person talking about downloading and uploading transactions, but what happens when it is fixed?
Thank you!
[Edited - Readability]
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Thank you for the follow-up,
The last update we received was that the issue is due to maintenance being done on Golden 1's end.
I see one person talking about downloading and uploading transactions, but what happens when it is fixed?
To clarify, are you concerned about downloading duplicate transactions once it's fixed? If Quicken Simplifi does not recognize that the transaction is already in your register, you can delete the duplicate entries or merge them manually. For information on merging duplicate transactions, please see this article:
I hope this helps!
-Coach Kristina
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Understood on the upload and download.
On the issue , Is this blocked by Golden 1 third-party aggregation access, an MFA/OAuth issue, or a Quicken scripting issue?
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Just received this message today:
Golden FCU is reporting connection issues
Connections are blocked from Jun 01 16:40 PDT to Jun 30 16:40 PDT. You'll be able to reconnect after this time.
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interesting slightly different message and indicates somebody’s interpreting the message because they just got it wrong, unless they’re trying to tell me, I’m kicked out for a year! Fingers crossed
[edited image to reduce size]
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Ok so the new expected date for this to be fixed is July 1. Guess I'll check back then. Would really love for this to be fixed!
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@Kenny1963, thanks for reaching out to the Community!
Your post has been merged with the ongoing thread for this issue. While the issue is being worked on, we have an Alert that everyone can follow for updates:
In the meantime, you can track the account manually by adding transactions, which will keep your records up to date. Here are the steps to do so:
If the account is an investment account, the manual tracking steps are a little different:
- Make the account manual so you can add and edit Holdings:
- If you have not already added the manual investment account, the steps to do so are here:
- Add/edit your Holdings to keep accurate records: and
I hope this helps!
-Coach Natalie
0 - Make the account manual so you can add and edit Holdings:
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So this has been an issue since March
[rant redacted]
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[removed - accuracy]
I cancelled via the AI bot and it was very easy.
They will delete this too.
Intuit, you're the worst!
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