Golden 1 Credit Union - Connection Error (FDP-105)
The connection to Golden 1 has been broken for 17 days (since Golden 1 updated its website and app). A moderator has reported/announced it's a known issue; however, there are no updates or a projected time to resolve it.
My specific error is Care code: FDP-105.
Comments
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@MrSacras, thanks for reaching out to the Community!
The FDP-105 error with The Golden 1 Credit Union is a known issue. While the issue is being worked on, you can follow our Alert for updates:
We currently don't have an ETA for when the issue will be fixed, but any news will be posted to that Alert when available. However, it does appear the issue is caused by maintenance on the bank's end, so we recommend trying at a later time as well.
In the meantime, you can track the account manually by adding manual transactions, which will keep your records up-to-date. Here are the steps to do so:
Thank you for your patience as we work to resolve the known issue!
-Coach Natalie
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This issue is or has been ongoing for approximately three weeks now. Here are the facts, Golden One maintains they are having maintenance issues with communicating not only with Quicken Simplifi but other links such as LifeLock. Manually inputting data from banks defeats the purpose of subscribing to SimpliFi. Tax Season is fast approaching, and business depends upon the integrity of relationship you have with the other party. The error code FDP-105 doesn't help me. Time is money, and after 20+ years both banking and financial record keeping methods require re-evaluation.
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Echoing MdE … the error and Quicken's response that it is "aware" of the problem does not help users to set their budgets, review transactions, or get ready to file their taxes. So disappointing and frustrating!
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Is there any news on this? We haven't heard anything since March 9th. However, Golden1 did tell me that it was going to be the end of April, but I sure hope that is a under promise and over deliver situation. Any news is helpful. Thanks.
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I, too, contacted Golden 1, and their timeline has shifted:
Thank you for reaching out to us regarding Quicken. I understand your concern when you are unable to utilize an online service and we sincerely apologize for any inconvenience this matter has caused you. I am happy to assist you. As of this message, 04/06/2026, we anticipate having Express Web Connect available sometime in May. Our back-office team is working diligently to provide the best solution to resolve this matter as we continue to make updates to make the experience more reliable. We know waiting isn't ideal, and we truly appreciate your patience and understanding while these improvements are finalized.
So frustrating!
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Do we have any updates on when this will be fixed? Are you still thinking May?
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Is this really still broken? I find it hard to believe something I am paying for has stayed broken for 3 months. Come on guys! Give us an update or give us our money back.
At work people were asking for budget software to recommend. I can't recommend Simplifi because of the constant outages and lack of follow through.
[removed - disruptive]
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My link was removed for being "disruptive"
It was a link to [removed competitor mention], a competitor product. I would recommend it over Simplifi.
Intuit — give us our money back!
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I haven’t called or messaged Golden 1 again so I can’t say whether the mid-May is still their forecasted date to fix the connection but I can tell you of a workaround I’m using in the meantime.
The workaround suggested by Google AI is to download and then upload all transactions since the connection was disrupted. For me, that meant downloading all transactions between February 19 and the present. I downloaded and uploaded the data via a CSV spreadsheet (just be sure to rename/insert the necessary columns). See suggestion:
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